Cargo Booking
Introduction and business benefits

1. Improve the operational efficiency of capacity sales: Automates and digitalizes flight capacity management, booking approval, CBA / FBL generation, and ULD management for airlines / charterers; enables online, automated processing of core agent operations such as e-booking and track & trace — reducing the time cost of manual email / phone communication, minimizing errors, cutting labor and training costs, and making the entire capacity sales process smooth and efficient.

2. Improve settlement efficiency and shorten the collection cycle: Based on a rate database combined with AWB and manifest data, the system automatically calculates the actual settlement amount for each air waybill and generates sales reports for every agent. Compared with traditional manual calculation, both accuracy and processing time are greatly improved. In addition, when an agent disputes a sales report, the system provides an online dispute management workflow (CCA), allowing over- or under-charged amounts to be adjusted in the next settlement cycle.

3. Enhance customer service quality: Standardizes agent management and rate & ancillary charge control processes, unifies business standards, accelerates service response, precisely matches customer booking requirements, reduces communication costs, and improves the service experience for agents and end customers.

4. Connect the collaborative chain: Through its interface module, the system enables data interconnection and information sharing with airlines’ internal systems, external agents, cargo terminals, truck flight service providers, customs, and other business partners — raising the level of automation and collaboration across the entire industry chain.

1. Improve the operational efficiency of capacity sales: Automates and digitalizes flight capacity management, booking approval, CBA / FBL generation, and ULD management for airlines / charterers; enables online, automated processing of core agent operations such as e-booking and track & trace — reducing the time cost of manual email / phone communication, minimizing errors, cutting labor and training costs, and making the entire capacity sales process smooth and efficient. <><>2. Improve settlement efficiency and shorten the collection cycle: Based on a rate database combined with AWB and manifest data, the system automatically calculates the actual settlement amount for each air waybill and generates sales reports for every agent. Compared with traditional manual calculation, both accuracy and processing time are greatly improved. In addition, when an agent disputes a sales report, the system provides an online dispute management workflow (CCA), allowing over- or under-charged amounts to be adjusted in the next settlement cycle. <><>3. Enhance customer service quality: Standardizes agent management and rate & ancillary charge control processes, unifies business standards, accelerates service response, precisely matches customer booking requirements, reduces communication costs, and improves the service experience for agents and end customers. <><>4. Connect the collaborative chain: Through its interface module, the system enables data interconnection and information sharing with airlines’ internal systems, external agents, cargo terminals, truck flight service providers, customs, and other business partners — raising the level of automation and collaboration across the entire industry chain.

Functions
  • Stock (Ticket) Management

    AWB stock (number range) management

  • Agent Management

    Agent list

    Shipper / consignee maintenance

  • Flight Management

    Schedule long term plan

    Active Flight

    Capacity control

    Allotment setup

  • Booking Management

    Booking request

    Booking approval

    Booking inquiry

  • CBA / FBL

    CBA generation

    CBA modification and confirmation

    CBA / FBL transmission

  • Pre-manifest

    Pre-manifest

  • Ad-hoc Rate

    Ad-hoc rate application

    Ad-hoc rate approval

    Ad-hoc rate inquiry

  • AWB Management

    MAWB entry

    HAWB entry

    AWB inquiry

    Shipment status tracking

  • Messaging

    Message addresses

    Message inquiry

    Free-text message transmission

    FWB / FHL transmission

    FFM transmission

    FSU / UCM / SCM …

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